Ivory Managed Services provides selective IT sourcing to:
- Align IT with business strategy
- Improve service levels by increasing availability and security
- Reduce operating costs
- Extend capabilities and fill gaps with skilled resources
- Manage change with operational excellence
What is Managed Services?
The Managed Services from Ivory is a subscription-based service that helps you simplify your end-user computing environment, enabling you to view IT as a service or utility rather than a cost center. The solution provides comprehensive management and support for your multi-vendor desktops, laptops, handhelds, servers, network infrastructure and printers.
Through our flexible, holistic approach, We help you manage your IT environment through budgeting and planning, while we manage your individual assets from procurement to transition. As a result your organization will benefit from a stable, secure environment that will help your business reduce costs, downtime and exposure to risk. Your office workers will also benefit from having secure access to the corporate information, e-mail, Internet, computing and printing services they need to be productive, when they need them.
The Business Benefits of the Managed Services
Lower your Total Cost of Ownership (TCO) & reduce unexpected costs Through experienced IT management, wise purchasing decisions and unlimited technical support, the Managed Services from Ivory helps your organization control the direct and indirect costs associated information technology.
Improve reliability which in turn leads to increased productivity
The Managed Services from Ivory provides vastly improved reliability over traditional IT environments. This reliability is attributed to a comprehensive transition project focused on resolving key reliability issues, and implementing enterprise-derived management and best practices.
Reduce your exposure to risk through robust client security and management
Following an audit of your current environment, Ivory rolls out security technology, policies and procedures that yield significant security improvements. Diligent update management ensures security is maintained.
Reduce IT burden on management enabling focus on core and strategic initiatives
The Managed Services from Ivory employs extensive IT management experience, and best practices based on ITIL / ITSM standards to deliver comprehensive, holistic IT management to your organization. This eliminates the burden on management that results from researching, procuring, deploying, managing and supporting information technology within your organization.
Virtual CIO, a trusted advisor to your organization
The Virtual CIO’s mandate is to help your organization manage its existing technology while evaluating, and deploying new technologies that will generate real ROI. The Virtual CIO also acts as a liaison between your organization and Ivory’s technical professionals. This helps ensure issues are resolved quickly and effectively without an unnecessary burden on management.
